Shipping policy

Shipping Policy

 

Order Processing

Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been dispatched. Please note that some items are parallel imports and may have slightly longer processing times.

 

Delivery Times

Standard delivery within South Africa typically takes 3-7 business days from dispatch, depending on your location. Delivery to outlying areas may take longer. Delivery times are estimates and are not guaranteed.

 

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size.

 

Tracking

Where available, a tracking number will be provided so you can monitor the progress of your delivery.

 

Delays

We are not liable for delays caused by couriers, customs processing, or events outside our control. If your order is significantly delayed, please contact us and we will assist where possible.

 

Contact

For any questions about your order or delivery, please contact us at hello@shopaura.co.za.